Privacy Policy

Last updated: January 15, 2025

At Truxel Transportation Management System, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation management platform.

Information We Collect

  • Personal Information: Name, email address, phone number, and company details
  • Business Information: Fleet data, driver information, load details, and financial records
  • Usage Data: How you interact with our platform, features used, and performance metrics
  • Device Information: Browser type, operating system, IP address, and device identifiers

How We Use Your Information

  • Provide and maintain our transportation management services
  • Process transactions and manage your account
  • Improve our platform and develop new features
  • Communicate with you about service updates and support
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and industry regulations

Data Security

  • We implement industry-standard encryption for data transmission and storage
  • Access to your data is restricted to authorized personnel only
  • Regular security audits and penetration testing
  • Secure data centers with physical and digital security measures
  • Employee training on data protection and privacy practices

Information Sharing

  • We do not sell your personal information to third parties
  • Data may be shared with service providers who assist in platform operations
  • Information may be disclosed if required by law or to protect our rights
  • Aggregated, anonymized data may be used for analytics and research
  • Your consent will be obtained before sharing data for other purposes

Your Rights

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing

Additional Information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@truxeltms.com