Terms of Service

Last updated: January 15, 2025

Welcome to Truxel Transportation Management System. These Terms of Service govern your use of our transportation management platform and related services. Please read these terms carefully before using our services.

Acceptance of Terms

  • By accessing and using Truxel Transportation Management System, you accept and agree to be bound by these Terms of Service
  • If you do not agree to these terms, you may not access or use our services
  • These terms apply to all users, including visitors, customers, and registered users
  • We reserve the right to modify these terms at any time, with changes taking effect immediately upon posting

Service Description

  • Truxel TMS provides transportation management software and related services
  • Services include load management, driver tracking, invoicing, reporting, and fleet management tools
  • We reserve the right to modify, suspend, or discontinue any part of our services at any time
  • Service availability is subject to maintenance windows and technical limitations

User Responsibilities

  • Provide accurate and complete information during registration and account setup
  • Maintain the security of your account credentials and notify us of any unauthorized access
  • Use our services in compliance with applicable laws and regulations
  • Respect intellectual property rights and not engage in unauthorized use of our platform
  • Report any bugs, security vulnerabilities, or inappropriate content to our support team

Prohibited Activities

  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Using our services for illegal activities or in violation of transportation regulations
  • Uploading malicious software, viruses, or harmful code
  • Engaging in fraudulent activities or misrepresenting your identity
  • Interfering with the proper functioning of our services or other users' experience

Limitation of Liability

  • Our services are provided 'as is' without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for our services in the 12 months preceding the claim
  • We do not guarantee uninterrupted service availability or error-free operation
  • Users are responsible for backing up their data and implementing appropriate security measures

Account Termination

  • You may terminate your account at any time through your account settings
  • We may suspend or terminate accounts that violate these terms
  • Upon termination, your access to services will cease immediately
  • Data retention policies apply as outlined in our Privacy Policy
  • Outstanding fees and charges remain due even after account termination

Additional Terms

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We may change our pricing with 30 days' notice to existing customers.

Intellectual Property

The Truxel TMS platform, including its design, functionality, and content, is protected by intellectual property laws. You may not copy, modify, or distribute our software without written permission.

Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with applicable arbitration rules.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@truxeltms.com